Shipping Policy

Last updated 02/09/2026

Shipping Costs 

Service Sale Order Value Shipping Cost Ex. GST
Standard Less than or equal to $200 $12
Standard Over $200 Free
Express Less than $100 $15
Express $100 to $500 $25
Express $500 to $3000 $50
Express $3000 to $5000 $75

The shipping cost applies to the net sale order value and is calculated automatically on checkout. If an item is backordered and invoiced separately, no additional shipping fee will be charged. The shipping charge will be on the first invoice of the shipment.

Please note: This policy does not apply to free items such as trial devices, accessories, or POS materials. In these cases, the full shipping cost will be charged to the store.

Despatch Timeframe

Orders are despatched Monday to Friday via Australia Post, using your selected service. Orders placed after 1:00 pm will be despatched the next day. Orders placed by 1:00 pm will be despatched the same day.